Privacy Policy
1. Introduction
Welcome to SAY Stylists (website url: https://saystylists.co.uk)! This Privacy Policy outlines how SAY Stylists, a company based in the United Kingdom, collects, uses, and protects your personal information when you use our website or make purchases from our store. We are committed to ensuring that your privacy is protected.
Effective Date: February 4, 2024
Information We Collect
When you visit our website, use our contact form, or make purchases from our store, we may collect the following information:
- Personal Information: Your name, email address, phone number, billing address, shipping address, and any other information you provide during the purchase process.
- Payment Information: If you make a purchase, we collect payment information, including credit card details. However, we do not store this information, and it is securely processed by our third-party payment processor, Stripe.
- Usage Information: We may collect information about how you use our website, including pages visited, time spent on the site, and other analytical data.
- Cookies: We use cookies to enhance your experience on our website and store information about your preferences and shopping cart. By using our site, you consent to the use of cookies in accordance with this policy.
How We Use Your Information
We use the information collected for the following purposes:
- Order Processing: To process and fulfil your orders, including shipping and handling.
- Communication: To communicate with you about your orders, provide customer support, and respond to inquiries submitted through the contact form.
- Marketing: With your consent, we may send promotional emails about new products, special offers, or other information we think you may find interesting.
- Improvement: To analyse website and store usage data, improve our website and services, and customise the website according to your interests.
Third-Party Services
We use Stripe as our third-party payment processor to securely handle payment transactions. Stripe has its own privacy policy, which you can review at https://stripe.com/privacy.
We also use Google Analytics to analyse the usage of our website, and their privacy policy is available at https://policies.google.com/privacy.
Security
We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
Your Choices
You can choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us.
Cookie Policy
Our website uses cookies to provide a better user experience. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Please check this page occasionally to ensure that you are familiar with any changes.
Contact Information
If you have any questions or concerns about our Privacy Policy, please contact us at:
SAY Stylists
161 Albany Rd
Earlsdon
Coventry
CV5 6ND
United Kingdom
Email: contact@saystylists.co.uk
Thank you for choosing SAY Stylists. We value and respect your privacy.